This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a D365 Finance Senior Consultant (Continuous Improvement) based in Germany.
This role sits within a managed services environment focused on delivering high-quality functional support and continuous improvement for Microsoft Dynamics 365 Finance customers across international engagements. The position acts as a key functional bridge between clients, technical consultants, and service delivery teams, ensuring stable operations while driving long-term enhancements. You will take ownership of incident resolution, root cause analysis, and functional change delivery, with a strong emphasis on improving financial processes and system performance. The role also involves collaborating with global stakeholders, supporting project transitions, and contributing to advisory and pre-sales activities. This is a high-impact opportunity for an experienced Dynamics professional who enjoys solving complex functional challenges while continuously improving enterprise finance systems. The environment is international, collaborative, and built around expertise, ownership, and service excellence.
Accountabilities:
- Act as the functional point of contact for Microsoft Dynamics 365 Finance support and continuous improvement activities within managed services
- Deliver high-quality 2nd and 3rd line functional support, resolving complex incidents and managing escalations for priority cases
- Perform detailed root cause analysis and implement long-term corrective actions to prevent recurring issues
- Design, configure, test, document, and deploy functional and integration changes (RFCs) within D365 Finance environments
- Support transition activities during project handovers, including UAT and Hypercare phases
- Continuously evaluate client feedback to identify service improvement opportunities and enhance delivery quality
- Collaborate closely with technical consultants and service delivery managers to ensure seamless operations and aligned execution
- Communicate effectively with internal and external stakeholders on progress, risks, and resolution updates
- Contribute to pre-sales discussions by advising clients on finance processes and D365 best practices
Requirements:
- 7+ years of experience working with Microsoft Dynamics 365 Finance & Operations, including implementation and support in global environments
- Strong expertise in D365 Finance modules, financial process mapping, and solution design
- Proven ability to manage complex functional incidents, troubleshooting, and root cause analysis in enterprise systems
- Experience with financial reporting tools such as Power BI or Management Reporter
- Familiarity with integration and data tools including Data Management Framework (DMF), OData, and Azure Logic Apps
- Ability to operate independently while taking ownership of service delivery and continuous improvement initiatives
- Strong analytical, problem-solving, and communication skills with a proactive and client-focused mindset
- Experience supporting international or multi-region D365 rollouts is highly desirable
- Microsoft certifications such as MB-300, MB-310, or MB-700 are preferred
- Fluency in English; additional languages are a plus
Benefits:
- Competitive compensation aligned with senior-level consulting expertise
- Remote-first flexibility across the United Kingdom and broader EMEA region
- Strong career development opportunities within a leading Microsoft Dynamics ecosystem
- Exposure to international projects across multiple industries and markets
- Collaborative, multicultural working environment with global teams
- Freedom and autonomy to shape your working approach and career progression
- Continuous learning and professional development opportunities, including certifications
- Opportunity to contribute to both delivery excellence and pre-sales advisory work