Account Manager II

Job Description: Account Manager II 

- Department: APAC AIS

- Reporting To: APAC RC Sales Leader

- Product Portfolio: Research Chemicals (RC), Fine Chemicals (FC), Electronic Chemicals (EC)

- Territory: Indonesia, Philippines, Singapore

- Location: Singapore (Remote)

Job Purpose

This role owns end-to-end channel sales management for the RC, FC and EC product portfolios across Indonesia, Philippines and Singapore. The core mandate is to deliver annual revenue targets, develop and optimize authorized distributor networks, and build channel capabilities to drive sustainable business growth in assigned markets.

Key Responsibilities

1. Revenue Target Delivery

- Take full ownership of annual revenue, gross margin and market share targets for the RC, FC and EC product lines across assigned territories.

- Track monthly and quarterly sales performance, conduct gap analysis, and implement corrective actions to ensure on-target delivery.

- Manage distributor demand forecasts, sales pipeline and open order status to secure predictable revenue recognition.

2. Distributor Management & Capability Building

- Develop, select, onboard and manage authorized distributors for RC, EC products; set clear performance KPIs and conduct regular business reviews to drive accountability.

- Guide distributors on inventory planning, order rhythm and end-customer development; optimize stock structure to mitigate overstock or shortage risks.

- Deliver regular product training, sales enablement and market insight sharing to distributors to strengthen their frontline sales competence.

- Coordinate channel promotions, marketing campaigns and on-site customer activities in alignment with global product and marketing teams.

3.Key Account Management (FC)

- Own and grow FC strategic accounts through solution-based value selling and specification adoption.

-  Identify and convert new FC opportunities with cross-functional support.

4. Market Expansion & Business Development

- Work closely with distributors to explore high-potential end-customer segments and deepen market penetration of RC, FC and EC products.

- Collect local market intelligence, competitor dynamics and unmet customer needs, and provide actionable feedback to regional and global product teams.

- Ensure full compliance with company policies, local chemical import regulations and ethical standards across all channel activities.

5. Cross-Functional Coordination

-  Act as the primary liaison for distributors and FC accounts on order fulfillment, delivery, technical support, and issue resolution.

-  Collaborate with supply chain, marketing, technical services, and finance to streamline processes and enhance customer experience.

-  Work with Sales Manager to shape territory strategy, execute business plans, and align with regional priorities.

Qualifications

- Bachelor’s degree or above in Chemistry, Chemical Engineering or a related science discipline.

- 5+ years of sales experience in specialty chemicals, industrial chemicals or a related industry; direct distributor / channel management experience is mandatory.

- Proven track record of meeting or exceeding sales targets in Indonesia, Philippines or Singapore markets.

- Fluent English in both written and verbal communication as the working language.

- Familiarity with local chemical import regulations and market landscape in the three territories is strongly preferred.

- Hands-on knowledge of laboratory reagents, fine chemicals or electronic grade chemicals is a significant plus.

Core Competencies

- Strong negotiation and stakeholder management skills.

- Results-driven with the ability to work independently in a fast-paced environment.

- Solid cross-functional coordination and problem-solving capabilities.

- Customer-oriented mindset with sound commercial acumen.