Benefits Manager / Specialist

Our client is seeking a Benefits Manager/Specialist to oversee the administration and continuous improvement of employee benefits programs while supporting a growing, multi-state organization. This role will partner with leadership to ensure employees receive an exceptional benefits experience, maintain compliance with applicable regulations, and drive process improvements. The ideal candidate is hands-on, detail-oriented, and thrives in a fast-paced, growth-focused environment. 

Key Responsibilities

• Administer employee benefits programs, including medical, dental, vision, life, disability, and retirement plans
• Manage new hire enrollments, life events, open enrollment, and employee benefit changes
• Serve as the primary point of contact for employee benefit inquiries and provide exceptional customer service
• Partner with benefit brokers, insurance carriers, and third-party vendors to resolve issues and improve service delivery
• Ensure compliance with federal, state, and company policies related to employee benefits
• Maintain accurate benefits records, HRIS data, and reporting
• Reconcile benefit invoices and assist with payroll-related benefit deductions
• Support benefits integration activities during acquisitions and organizational growth initiatives
• Identify opportunities to improve benefits processes, reporting, and employee communication
• Assist with HR projects and other employee experience initiatives as needed

• Bachelor's degree in Human Resources, Business, or a related field preferred
• 3+ years of benefits administration or HR experience with a strong focus on employee benefits
• Experience supporting multi-state or multi-location organizations preferred
• Knowledge of employee benefit regulations and HR compliance requirements
• Experience with HRIS systems and Microsoft Excel
• Strong organizational, analytical, and problem-solving skills
• Excellent communication and relationship-building abilities
• Ability to manage multiple priorities in a fast-paced, growing organization while maintaining a high level of confidentiality