Director, Technical Program Management, Unit 42 Consulting, EMEA

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Director, Technical Program Management is a senior-level role dedicated to supporting and leading large, complex consulting engagements and security transformation programs across the EMEA region. This individual reports directly to the VP for Unit 42 in EMEA and partners with Unit 42 leadership to drive high-stakes client and internal programs. The role focuses on ensuring successful execution of all Digital Forensics and Incident Response (DFIR) and Proactive Services engagements. This position serves as the VP's core strategic partner, translating executive vision into actionable program execution and ensuring the operational excellence of the EMEA consulting practice.

Your Impact

This role serves as the central driver for program delivery and client satisfaction, ensuring the successful execution and strategic maturity of client cybersecurity initiatives.

Program Leadership & Client Transformation

• Lead large and complex security transformation and cyber uplift programs for clients, including managing strategic maturity roadmaps and supporting cyber security strategies.

• Serve as the program management expert, aligning execution with best practices across a multi-project portfolio.

• Manage all projects effectively by defining goals based on Statements of Work (SOWs) and communicating directly with clients.

• Drive outcomes by leading GCO programs and supporting DFIR/Proactive engagements.

• Proactively manage risk and scope: Recognize organizational or system-wide risks and create comprehensive program risk management plans. Drive scope-versus-schedule/budget discussions to conclusion.

• Rally the team to quick and effective outcomes and demonstrate expertise in leading high-pressure situations, including operating/leading war-rooms.

• Partner with Engagement Leads to ensure projects adhere to budget/time frame guidelines and to increase client satisfaction and deepen relationships.

Strategic Consulting & Stakeholder Management

• Operate at technical, CxO, and board levels, acting as a trusted advisor to clients with considerable cybersecurity and security transformation experience across EMEA.

• Possess the necessary consulting, program, and change management skills to gain credibility and trust with complex stakeholders.

• Effectively articulate market themes driving client transformation, including the legal/regulatory landscape, budgetary concerns (TCO/ROSI), 3rd party risk, and the evolving threat landscape.

• Develop strong partnerships with internal and external stakeholders and cross-organizational leaders to achieve mutually successful results.

• Guide technical team members, ensure task execution, and maintain a strong understanding of Unit 42 skill sets to assist leadership with staffing needs.

• Understand threat-led, data-driven consulting and possess sufficient technology and cybersecurity experience to be able to learn our products and services.

Qualifications

Your Experience

• 10+ years of professional experience, specializing in one or more of the following: transformative IT, Cybersecurity, Digital Forensics, Incident Response, or Infrastructure.

• Bachelor’s degree in MIS, Cybersecurity, Computer Science or a related field, or equivalent work/military experience.

• Proven ability to lead multiple large-scale projects, creating plans, ensuring on-time execution, and managing documentation.

• Demonstrated ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, and communicate effectively with stakeholders at all levels.

• Ability to maintain confidentiality, communicate effectively in both verbal and written form, and be flexible to work nights, weekends, and holidays as needed.

Preferred Qualifications

• 10+ years experience delivering a wide range of cybersecurity consulting services..

• Previous direct client/customer consulting experience.

• Strong proficiencies with Google Suite, Asana, and Clarizen.

Additional Information

The Team

Unit 42 Consulting is Palo Alto Network's security advisory team.  Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. 

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.