EPS Consultants logo

Remote Language Translator/Interpreter

EPS Consultants
Full-time
Remote
Singapore
Business & Operations
Description

Looking to transform your bilingual abilities into a meaningful career? Join a world-leading customer experience solutions provider (French MNC) and help bridge communication gaps in critical sectors such as healthcare, government, finance, and emergency services - while you enjoy the flexibility of working from home!

Key Scope:

  • Provide accurate real-time interpretation between English and another language for individuals with language barriers
  • Handle telephone and/ or video calls on-demand across a wide range of industries including healthcare, insurance, law enforcement, and emergency services in a call-centre environment
  • Deliver professional, culturally sensitive, and objective interpretation
  • Apply appropriate industry terminology and procedures across diverse call types



Requirements
  • Proficient in English, with bilingual skills in either Mandarin or Cantonese, enabling smooth communication with Chinese and Hong Kong external customers is required
  • Those with prior call centre / translation experience would be highly considered
  • Applicants without direct experience but with strong linguistic proficiency in English and Mandarin, or English and Cantonese, are welcome to apply!
  • Strong listening, retention, and note-taking skills to ensure high accuracy
  • Ability to remain neutral, professional, and objective at all times
  • Capable of quickly building personal credibility while following client instructions closely
  • Able to explain cultural nuances when necessary to avoid miscommunication


Benefits
  • 100% Work from Home (Singapore-based)
  • Permanent night shift: 7pm to 3am (5 days/week, 2 rotational rest days)
  • Base salary up to S$5,000 (excluding monthly incentive)
  • Professional training will be provided