Senior Business Process Engineer/ Business Analyst
Innovative Healthcare Informatics
Full-time
Remote
United States
Business & Operations
About Innovative Healthcare Informatics
IHI is a woman-owned consulting organization dedicated to helping customers to innovate optimize and succeed. Our customers achieve their goals while our team members of seasoned experts enjoy a work culture that promotes integrity, transparency, innovation, compassion, service and excellence.
IHI is seeking a Business Process Engineer/ Business Analyst to join our team.
What You’ll Do
- Partner with business owners, end users, and technical teams to understand how they work today and what they need tomorrow.
- Gather, document, and refine business and technical requirements for government supply chain software solutions.
- Turn ideas and requirements into clear user stories, workflows, and acceptance criteria.
- Analyze current processes, identify gaps or bottlenecks, and recommend practical improvements or automation.
- Work closely with developers, testers, and product owners throughout the Agile lifecycle (backlog, sprints, demos, UAT).
- Help create and maintain easy-to-follow documentation, diagrams, and user guides.
- Bachelor’s degree in Business, Engineering, Information Systems, or a related field.
- 7+ years of experience as a Business Analyst, Business Process Engineer, or similar role.
- Strong, hands-on experience using Jira for user stories, requirements, and issue tracking.
- Comfortable talking with both business and technical stakeholders and translating between the two.
- Solid skills in process mapping, requirements gathering, and clear written documentation.
- Organized, proactive, and able to juggle multiple priorities in a team environment.
- Experience with government, defense, or public-sector supply chain or logistics systems.
- Familiarity with Agile/Scrum practices and tools like Confluence, Visio, and Mural.
- Eligibility for or ability to obtain a U.S. government security clearance.
- Preferred: Lean Six Sigma, PMP, or other professional certifications.
- Preferred: 10+ years experience in business analysis or and process re-engineering.
- Master's degree in information technology, business or relevant field.
Who You Are
Why You’ll Love Working Here- Strategic thinker who is process and technically savvy.
- Excellent communicator with great customer service skills.
- Facilitator who builds alignment, engagement, and trust across diverse teams.
- Adaptable professional who thrives in dynamic, complex environments.
- Competitive compensation and performance incentives.
- Comprehensive health and wellness benefits.
- Access to ongoing learning and professional development.
- Collaborative culture that values innovation, customer service, and impact.
- Meaningful work: Your solutions will directly support government missions and critical supply chain operations.
- Growth: Access to training, mentorship, and opportunities to expand into product, architecture, or leadership paths.
- Benefits: Competitive salary, comprehensive benefits (non-contractor), and a supportive, team-first culture.