Senior Manager - Continuous Improvement

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

This position will lead a team of region leaders for US and Canada and provide leadership and guidance to developing and driving productivity improvements within the SCCs. This role has overall responsibility to provide leadership, vision, coordination, and functional direction to all Supply Chain Centers. The leader in this role is expected to develop and maintain a robust system of problem solving and lean methodologies, geared towards developing capability within the leaders of all centers in the United States and Canada. This role will set the facility direction for CI and will take the lead in creating the 5-year plan for continuous improvement, to include the following: Productivity Planning, Capability Building (on direct team and throughout Dominos field employees), and a path to get centers to the LOE (level of excellence) in Production, Warehouse, and Customer Service metrics. Additional responsibilities include improving product quality from process through production by identifying and improving current systems, quality operating procedures, and material handling.

Main Responsibilities

Facilitate the strategy deployment process within Supply Chain Centers and create the overall 5-Year Business Plan for Supply Chain.

• Support strategic Supply Chain initiatives across multiple Regions
• Support design, install, start-up, and ongoing operations at automated sites
• Partner with key functional leaders on the development and implementation of new processes and technology
• Work with Supply Chain Senior Leadership to create and support the deployment process across multiple locations
• Identify ongoing technology and process improvements for including in 5-year plan

Provide leadership and education to designated Center Leadership by facilitating, promoting, and supporting problem solving and lean methodologies. Lead, Teach, and Coach a Regional Program Leads to apply the skill set below.

• Coach and develop site leadership teams to influence change within their centers
• Create and implement tools to identify opportunities and gap areas to integrate into overall site transition plan
• Develops and manages roadmap for the field.
• Facilitates the development, introduction and tracking of standard work for leaders within the Supply Chain Centers (all departments)
• Exhibits/Creates standards that others can follow

Design and develop new tools within Supply Chain to counteract identified problem areas in support of Operations Excellence Transformation.

• Manages the introduction of tools and processes to support the 5-year Transformation and Operational Excellence Vision and Strategy
• Identify and ensure existing activities are interlinked to provide a coherent framework to the 5- year Plan

Communication, Performance Measurement, and Systems. Lead, Teach, and Coach a Regional Program Leads to apply the skill set below.

• Design and provide mechanism to track and report scorecard of Operational Excellence transformation measures
• Supports the introduction of management processes to ensure sustainability
• Develop Supply Chain communication framework and manage internal and external communications relating to lean methodologies
• Introduce teaching and thinking of visual control system to SC team members to ensure that systems are adopted and owned by those who use them.
• Represent CI at Supply Chain Meetings to ensure standardization across sites
• Supports Lean Transformation efforts

• 7 plus years of business/operations leadership with an organization known for its best-in-class operations. Expertise across a broad spectrum of products, end markets, business cycles and manufacturing processes and disciplines. Food experience is preferred.
• Bachelor's degree in Engineering, Operations Management, or similar with emphasis on Industrial, Mechanical, Chemical, Electrical, and Civil Engineering.
• Advanced degree in a related field or MBA is desirable.
• Demonstrated ability to quickly assess and make clear recommendations for improvement.
• Strong lean six sigma skills. Understands the concepts and demonstrates ability to implement and drive results.
• Strong financial skills especially around productivity and cost leverage.
• Ability to influence others, build consensus, lead meetings, and resolve conflicts
• Well-developed team building and influencing skills, unquestioned integrity, and the experience, confidence, and stature to work across multiple functions.
• Demonstrated broad and deep understanding of manufacturing and supply chain challenges that occur within multi-site distributed environments and related best-practice solutions.
• Strong communicator – facilitation, written and verbal

Base Salary: 130-150k

Bonus: 15%

Benefits:
•    Paid Holidays and Vacation   
•    Medical, Dental & Vision benefits that start on the first day of employment
•    No-cost mental health support for employee and dependents
•    Childcare tuition discounts
•    No-cost fitness, nutrition, and wellness programs 
•    Fertility benefits
•    Adoption assistance
•    401k matching contributions   
•    15% off the purchase price of stock   
•    Company bonus