Server Delivery Specialist

About Centific

At Centific, people are at the center of our culture.We constantly seek out opportunities for people to enhance their skills,

and emphasize work-life balance for all our employees.We believe that competition can bring out the very best in people

– from our annual creative film and speech contests to our weekly office game tournaments,we mix work and play to engage our people and help our clients succeed.

About Job

Job Description Summary

We are seeking a detail-oriented and execution-focused Server Delivery Support (SDS) technician to assist in day-to-day data center operations and server delivery. This role is responsible for maintaining delivery data accuracy, supporting server deployment processes,
handling first-level system exceptions, and coordinating basic operational activities across multiple stakeholders.

Job Description

Role Overview:

Support day-to-day operations and coordination of server delivery related tasks, focusing on:

• Server delivery transparency, interact with delivery platform and make sure delivery related

data is always accurate and up to date. SDS will also act as the 1st tier handler if there is system exception requires human intervention.

• Event response of power oversubscribe. In case of any rack level, row level power consumption exceed the safety threshold and requires human intervention, SDS will be

responsible to coordinate with business owners and arrange the server relocation within the

designed time window.

• Server relocation, SDS is responsible of coordinate the execution phase of server relocation, prepare the approval docs, communicate with stakeholders to facilitate the process and arrange the actual delivery with vendor.

• Long tail server delivery tracking and analysis. Responsible to track and analyze the status of long tail servers and mark the servers for long term improvement and retrospective.

• Accessories management. Manage the stock of each type of accessories like AOC, CAT5, Rack, RPDU, Sidepanel. Monitoring the safety stock of the accessories and following up on placing the order, order delivery status.

• Data validation, cleaning and correction. Information about data center, racks, devices, delivery behaviors, events, etc.

• IPIO operation for Offsite.

Centific is an equal opportunity employer. We aim to create an inclusive workplace and leverage the power of diversity. We are committed to providing a work environment free of discrimination and harassment. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status or any other legally protected status. Workplace discrimination related to being pregnant and pregnancy-related harassment, including discrimination in the hiring process, is strictly prohibited in Centific Global Solutions.