Service Account Lead

Key Responsibilities:
Client Relationship Management: Develop and maintain strong relationships with key client stakeholders. Act as the primary point of contact for clients, addressing their needs and concerns promptly.
Business Development: Identify opportunities for account growth and new business within existing clients. Collaborate with sales and marketing teams to develop and execute strategies for expanding client accounts.
Project Management: Oversee the delivery of projects and services to clients, ensuring they meet quality standards, timelines, and budget constraints. Coordinate with internal teams to ensure seamless execution.
Financial Management: Monitor account financials, including budgeting, forecasting, and invoicing. Ensure profitability and financial health of client accounts.
Strategic Planning: Develop and implement account plans that align with client goals and company objectives. Regularly review and update plans to reflect changing client needs and market conditions.
Team Leadership: Lead and mentor account teams, fostering a collaborative and high-performance culture. Provide guidance and support to team members to achieve their professional goals.

 

Qualifications:
Experience: Minimum of 5-8 years of experience in account management, client services, or a related role. Experience in the consulting or technology industry is preferred.

Skills:
Strong interpersonal and communication skills.
Proven ability to manage and grow client relationships.
Excellent project management and organizational skills.
Financial acumen and experience with budgeting and forecasting.
Strategic thinking and problem-solving abilities.
Leadership and team management skills.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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