Software Engineer - Lifecycle Customer

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

The challenge

For our Customers and Partners, UW just needs to work – there when you need it, and invisible when you don’t. Just like flicking a switch. 

Our proposition to Customers is simple, but for our technology teams, the behind-the-scenes complexity is what makes it so interesting. Learn more about life in our Tech teams here.

Got your attention? Read on…

We are looking for a frontend-focused Software Engineer who thrives on autonomy and enjoys solving complex Customer problems. You should be a collaborative professional who values pragmatism and low-ego teamwork. Success in this role requires a desire to grow your skills and learn from the senior engineers around you.

We work together. Your team and the people you will work with…

We work in small, fully autonomous teams that have real ownership of their products. We use the best tool for the job and constantly look for better. 

You will join the Lifecycle team, the home of multi-service sales at Utility Warehouse. Alongside the Acquisition team, we manage new Customer acquisition through our Partner network and build the tools that power in-life cross-selling and bundling. We are currently in an exciting period of growth and innovation, building new digital capabilities to improve the experience for everyone involved.

We deliver progress. What you’ll do and how you will make an impact.

In this role, you will help build seamless digital experiences across the tools and journeys that power our Customer base. Your work will have a tangible impact as you solve real problems at scale

As a Software Engineer you’ll: 

• Build and ship Customer-facing and Partner-facing features across web (React/TypeScript) and mobile (React Native), taking ownership of your work from design through to production
• Translate UX designs and wireframes into clean, maintainable, and reusable React components that work seamlessly across devices and platforms
• Contribute to team goals by delivering well-scoped work and participating in prioritisation discussions.
• Write well-tested, well-documented code and actively participate in code reviews to uphold quality standards across the team.
• Design and implement reliable technical solutions while making sound decisions based on your experience.
• Support junior engineers through pairing and code reviews, sharing knowledge and helping raise the bar for frontend practice across the squad
• Engage with UW's wider frontend community, learning from and contributing to shared standards across teams

We put people first. It’s all about you..

We are looking for a frontend-focused Software Engineer who thrives on autonomy and enjoys solving complex Customer problems. You should be a collaborative professional who values pragmatism and low-ego teamwork. Success in this role requires a desire to grow your skills and learn from the senior engineers around you. 

Technical Skills & Experience:

• Solid, hands-on experience with React and TypeScript.
• Familiarity with GraphQL (or a strong willingness to learn it).
• Experience with CI/CD tools and practices.
• Proven experience in test automation.
• Comfort working in agile, iterative environments to deliver continuous improvements.

Why join UW?

We have big ambitions, which means plenty of challenges to tackle and solutions for you to build. We’re looking for people who want to roll up their sleeves and get involved.

Our benefits:

• Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
• Performance bonus: An annual discretionary bonus ranging from 15-40%.
• Flexible working: We’re a remote-first business.
• Work-life balance: We offer an optional four-day working week (90% pay for 90% impact).
• Work from anywhere: You can work abroad for up to three weeks, twice every tax year.
• Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
• UW discounts: Save on our services and get a free Cashback Card. You’ll also get access to 100s of rewards and discounts through Perkbox
• Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary). 
• Family first: Policies designed to help you and your family thrive.
• Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership.
• Sabbaticals: An eight-week paid sabbatical after four years of service.
• A commitment to helping you develop your career journey through learning, coaching and new experiences.
• Inclusion: Join belonging groups that help shape our culture.
• Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.

Apply now

You’ve made it this far... hit apply! We can’t wait to hear from you.

Worried you don’t hit every single bit of the criteria? We welcome applications from all backgrounds. If you’re a go-getter with a great heart, get your application in and let’s chat.

Nomfundo Mkhize will be your point of contact throughout the process.

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.