Sr. Systems Business Analyst

The Oracle HCM Analyst provides functional support, configuration expertise, and process optimization for Mauser’s Oracle HCM Cloud platform. This role partners closely with a primarily remote HR organization, ensuring smooth system operations across HR, Payroll, Benefits, and Recruiting processes.
The ideal candidate is detail-oriented, highly collaborative, and comfortable balancing day-to-day support with enhancement and project work.

HR Support & Remote Collaboration

• Serve as the primary IT liaison for HR Business Partners, Recruiting, and HR Operations.
• Provide responsive support to remote HR users through Teams, email, and ticketing systems. 
• Deliver virtual training, demos, and system walk-throughs for new features and process changes.
• Create clear documentation and user guides tailored to HR stakeholders.
• Manage HR-focused projects and enhancements, including coordination with Payroll teams.
• Partner with third-party vendors on system solutions and integration support.

Oracle HCM Cloud – Configuration & Support

• Support configuration, testing, and maintenance for modules such as Core HR, Payroll, and ORC.
• Troubleshot system issues, workflow errors, and data inconsistencies.
• Document functional requirements, configuration changes, and test results.
• Administer HCM security roles, data access, and periodic access reviews.

Reporting & Data Quality

• Build and maintain reports using OTBI, BI Publisher, and HCM Extracts.
• Assist HR partners with data audits and mass updates using HDL.
• Ensure high data quality and consistency across HRIS processes.

Quarterly Releases & Enhancements

• Participate in review, testing, and validation of quarterly Oracle updates.
• Assess new features, communicate impacts, and recommend enhancements.
• Identify opportunities to streamline processes and reduce manual work.

Integrations & Cross System Support

• Troubleshoot integrations between HCM and systems such as payroll, timekeeping, identity/SSO, and ServiceNow.
• Collaborate with technical teams to resolve cross-system issues.
• Support digital HR lifecycle processes dependent on system connectivity.

Required

• 2–4 years of experience with Oracle HCM Cloud.
• 4–6 years of experience in HR, HRIS, or related fields.
• Strong understanding of core HR processes (onboarding, job changes, position management, security).
• Proficiency with OTBI, BI Publisher, or similar reporting tools.
• Strong communication, analysis, troubleshooting, and documentation skills.
• Ability to support distributed/remote HR teams and manage multiple priorities.

Preferred

• Experience with OIC, REST APIs, and/or SFTP file‑based integrations.
• Knowledge of Payroll and Recruiting processes.
• Oracle HCM Cloud certifications.

• Bachelor’s degree in Information Systems, HRIS, Human Resources, Computer Science, or a related field; or equivalent experience.