Administrative Operations & Marketing Coordinator

Company Description

Gohfr is a modern on-demand delivery platform that empowers businesses to deliver goods directly to their customers efficiently and reliably. As a trusted partner in logistics—particularly within the healthcare industry—we connect professional drivers with businesses that rely on timely, secure, and customer-focused deliveries.

Job Description

Seeking an organized, proactive Administrative Operations & Marketing Coordinator to support delivery operation, client and driver communications, invoicing, recruiting, and social media marketing. This role will own the social media presence and help scale our operations as we grow.

Key Responsibilities 

• Assist in coordinating daily delivery operations, including driver assignments, route planning, and ETA communications.
• Serve as a primary point of contact for drivers and clients for status updates, issue resolution, and service inquiries.
• Collect, organize, and maintain Proof of Deliveries (PODs) and other delivery documentation; ensure accuracy and timeliness.
• Assist in maintaining operation systems (CRM, GDS, email) and ensure data integrity.
• Support outbound marketing and lead-generation activities for multiple companies; respond to inquiries and nurture prospects.
• Create and manage email communications, calendars, and follow-ups for campaigns.
• Track marketing activity and report on basic metrics (open rates, response rates, lead conversions).
• Demonstrate an interest in sales by actively assisting in identifying, qualifying, and pursuing new leads and potential clients; coordinate with sales efforts to convert leads into paying customers. 
• Own and execute the social media presence of multiple companies (LinkedIn, Facebook, Instagram, X/Twitter as appropriate).
• Generate and send client invoices, process payments, and track accounts receivable.
• Post job openings, screen resumes, conduct initial phone screens, and coordinate interviews.
• Maintain applicant tracking, schedule interviews, and manage onboarding of contractors as required.
• Act as the main point of contact for candidates and new hires; ensure compliance and documentation.

Qualifications

• Education: High school diploma or equivalent; associate degree or bachelor’s.
• Experience: 2+ years in administrative support, operations coordination, marketing, or small business administration; experience in logistics or courier/home delivery is a plus.
• Software: Proficiency with Microsoft 365 or Google Workspace; basic design/graphics tool comfort (Canva, Adobe Spark) is a plus.
• Communication: Demonstrated excellent written and verbal communication; professional phone etiquette.
• Social media: Comfortable creating content, scheduling posts, and engaging with audiences; basic analytics understanding.
• Organizational skills: Strong multitasking, time management, and attention to detail; ability to prioritize in a fast-paced environment.
• Problem-solving: Proactive, self-starter with good judgment and a customer-service mindset.
• Recruiting: Familiarity with posting roles, screening applicants, and onboarding processes.
• Availability: Willingness to work flexible hours as needed to support operations.
• Reliability, integrity, and ability to handle confidential information.

Additional Information

All your information will be kept confidential according to EEO guidelines.