Remote (U.S. Only) | 4–8 Week Engagement
We’re looking for a hands-on expert in Amazon Connect and Amazon Lex to help us design and build a real-world conversational contact center experience.
This is not a “set up a few flows” role — we need someone who has actually shipped production systems and understands both the tech and the customer experience.
What you’ll do:
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Build and optimize Amazon Connect contact flows
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Design conversational experiences using Amazon Lex (V2)
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Integrate backend systems via AWS Lambda
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Help architect something scalable and clean
You’re a fit if:
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You’ve built real-world Connect + Lex solutions
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You understand conversational UX (not just config)
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You can both build and advise
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You are a U.S. Citizen (required)
Details:
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Remote (U.S. only)
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Contract (4–8 weeks to start)
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Flexible hours
👉 Apply with examples of systems you’ve built.