Benefits HR Technology Analyst

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CORE JOB SUMMARY  

The Senior HR Technology Analyst provides advanced expertise in the design, reporting, and troubleshooting of human resources systems. This role serves as a functional advisor to HR stakeholders, translating business needs into effective technology solutions. The Analyst leads mid- to large-scale projects, ensuring that HR systems support operational efficiency, data integrity, and strategic decision-making. 

This position plays a critical role in system optimization, report development, and process improvement, partnering with HR leadership and functional teams to deliver technology-enabled solutions that align with organizational goals. 

CORE JOB FUNCTIONS  

Designs HR system features, modules, and workflows in alignment with business requirements. 

Designs, develops, and delivers reports, dashboards, and analytics to support decision-making. 

Troubleshoots and resolves complex system issues, escalating to technical teams or vendors as needed. 

Leads functional testing efforts for system enhancements, upgrades, and new feature implementations. 

Partners with HR stakeholders assess business processes and recommend system-enabled improvements. 

Provides subject matter expertise on HR technology to support ongoing operations and project initiatives. 

Documents system configurations, processes, and reporting structures to ensure knowledge sharing and compliance. 

Supports data governance, accuracy, and security standards in HR systems. 

Monitors emerging HR technology trends and recommends opportunities for innovation. 

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. 

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. 

CORE QUALIFICATIONS  

Education: 

Bachelor’s degree in human resources, Information Technology, or related field required. 

Experience: 

Minimum 5 years of relevant HR technology experience required. 

Benefit operations experience preferred.

Knowledge, Skills and Attitudes: 

Strong proficiency in HR system design.

Experience with designing and delivering dashboards and analytics.

Ability to manage multiple projects and priorities in a fast-paced environment.

Strong problem-solving skills with the ability to troubleshoot complex issues.

Effective communication and collaboration skills to work with diverse stakeholders.

Commitment to process improvement and data integrity.

Workday Benefit and Absence experience is required.

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The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.

With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.

We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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