JOB RESPONSIBILITIES
You’ll play a hands-on role in ensuring timely, accurate billing and follow-up, including:
Be a Trusted Resource for Families
You will help families navigate the financial side of care by:
Support Departmental Operations
You’ll contribute to the smooth functioning of our revenue cycle systems and team by:
Lead Through Collaboration
As part of a close-knit team, you’ll:
Maintain High Standards of Quality
You’ll help uphold Cincinnati Children’s commitment to accuracy and compliance by:
Why This Role Matters
Families come to Cincinnati Children’s during some of their most vulnerable moments. Your work ensures they understand their financial responsibilities, experience clear and respectful communication, and feel supported throughout their care journey.
You’re not just collecting balances — you’re helping families focus on what matters most: the health of their child.
JOB QUALIFICATIONS
High school diploma or equivalent
2+ years of work experience in a related job discipline
Primary Location
Remote
Schedule
Full time
Shift
Day (United States of America)
Department
Customer Service
Employee Status
Regular
FTE
1
Weekly Hours
40
*Expected Starting Pay Range
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
One of the nation's America’s Most Innovative Companies as noted by Fortune
Consistently certified as great place to work
A Leading Disability Employer as noted by the National Organization on Disability
Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability