Cincinnati Children’s Hospital logo
Full-time
Remote
$18.16 - $22.25 USD yearly
Finance & Professional Services

JOB RESPONSIBILITIES

  • Champion the Billing & Collections Process

    You’ll play a hands-on role in ensuring timely, accurate billing and follow-up, including:

    • Preparing and submitting UB-04 and 1500 claims
    • Reviewing charges and account information for completeness
    • Following up with payers and families to ensure balances are resolved
    • Managing correspondence and ensuring documentation aligns with payer rules and organizational standards

    Be a Trusted Resource for Families

    You will help families navigate the financial side of care by:

    • Explaining insurance benefits and payment options
    • Identifying eligibility for Medicaid, Social Security, and outside funding
    • Completing and submitting financial applications
    • Reducing stress by providing clear, compassionate support during a complex process

    Support Departmental Operations

    You’ll contribute to the smooth functioning of our revenue cycle systems and team by:

    • Updating payer, physician, and charge information
    • Performing system maintenance and data entry
    • Ensuring our charge master stays accurate and competitive
    • Coordinating closely with departments across the hospital — including Admitting, Outpatient Surgery, Physician Billing Services, and Financial Services

    Lead Through Collaboration

    As part of a close-knit team, you’ll:

    • Serve as a go-to resource for peers
    • Act as a preceptor for new team members
    • Support specialty functions as needed
    • Build relationships with clinical and non-clinical partners throughout the hospital

    Maintain High Standards of Quality

    You’ll help uphold Cincinnati Children’s commitment to accuracy and compliance by:

    • Producing and reviewing quality assurance reports
    • Ensuring timely, accurate payment posting and account updates
    • Supporting utilization review activities in coordination with UR teams

    Why This Role Matters

    Families come to Cincinnati Children’s during some of their most vulnerable moments. Your work ensures they understand their financial responsibilities, experience clear and respectful communication, and feel supported throughout their care journey.

    You’re not just collecting balances — you’re helping families focus on what matters most: the health of their child.


JOB QUALIFICATIONS

  • High school diploma or equivalent

  • 2+ years of work experience in a related job discipline


 

Primary Location

Remote


 

Schedule

Full time


 

Shift

Day (United States of America)


 

Department

Customer Service


 

Employee Status

Regular


 

FTE

1


 

Weekly Hours

40


 

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$18.16 - $22.25


 

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

Cincinnati Children's is: 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability