Summary:
The Head of Product & Operations is responsible for completing, launching, and operationalizing Integrity444 LTQS’s e-learning, coaching, and certification products. This role owns product execution, vendor performance, and operational delivery, translating founder-created content into market-ready programs while ensuring timelines, budgets, and quality standards are met. This is a senior, hands-on leadership role with direct accountability for product readiness and launch execution.
Essential Duties and Responsibilities:
- Own the operational build-out and launch of digital courses, coaching programs, and certifications
- Translate founder content into structured, executable products with clear timelines and delivery standards
- Lead vendor selection, onboarding, management, and replacement, including LMS, web, design, and technical partners
- Establish scopes of work, milestones, budgets, and quality expectations for all vendors
- Implement and manage core systems including LMS, CRM, payments, scheduling, and documentation
- Develop SOPs and workflows to support consistent program delivery and scale
- Track program costs, vendor spend, and basic metrics to support financial discipline
- Coordinate execution across content, technology, and delivery to ensure launch readiness
- Serve as the operational point of contact between the founder and external partners
- Support IP protection, program versioning, and operational governance
- Other duties as assigned by founder
Supervisory Responsibilities:
This position may oversee contractors and staff.
Qualifications:
Education/Experience: 5+ Years of relevant experience or equivalent education.